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Shipments and returns


new adress of Vinyl-West:
Tom de Beyer / Vinyl-West 
Apartado 122 
07920 Llucmajor 
Islas Baleares - Spain

new reduced shipping costs Correos:

Shipping costs within spain: 1 Lp 5.00 Euro (Correos registered)
Shipping costs within spain: 2-3 Lps 7.50 Euro (Correos registered)
Shipping costs within spain: 4-7 Lps 8.50 Euro (Correos registered)
free shipping within spain starting from 75 Euro cart value

Shipping costs to germany & EU: 1 Lp 8.00 Euro (Correos registered) 
Shipping costs to germany & EU: 2-3 Lps 13.50 Euro (Correos registered) 
Shipping costs to germany & EU: 4-7 Lps 20.00 Euro (Correos registered) 
free shipping to germany & EU starting from 150 Euro cart value

Shipping costs to USA, South America, Asia, Australia etc.: 1 Lp 11.50 Euro (Correos registered)
Shipping costs to USA, South America, Asia, Australia etc.: 2-3 Lps 21.00 Euro (Correos registered)
Shipping costs to USA, South America, Asia, Australia etc.: 4-7 Lps 27.50 Euro (Paquete International Economico Correos registered)
free shipping to USA, South America, Asia, Australia etc. starting from 250 Euro cart value

Shipping costs Pakete-guenstiger.de

Shipping costs to germany: up to 30 Lp's 17.50 (pakete-guenstiger.de)

Shipping costs to belgium, denmark, estland, finland, ireland, italy, latvia, luxembourg, monace, netherlands, austria, poland, portugal, sweden, slovakia, slovenia, hungary, czech.republic, great britain, north ireland: up to 30 Lp's 27.50 Euro (pakete-guenstiger.de)

Return policy

Our return policy lasts 14 days. If 14 days have gone by since your purchase has reached you, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused (if new) or in the same condition that you received it (if used). It must also be in the original packaging. 
To complete your return, we require a receipt or proof of purchase. 
There are certain situations where only partial refunds are granted: (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at tom@vinyl-west.de. 
Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tom@vinyl-west.de and send your item to: Tom de Beyer - Apartado 122 - 07620 Llucmajor - Islas Baleares - Spain. 
Shipping
To return your product, you should mail your product to: Tom de Beyer - Apartado 122 - 07620 Llucmajor - Islas Baleares - Spain. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over 50 Euro, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.